Medstar, one of the largest EMS Agencies in Texas, wanted to ensure they were selecting the safest, most responsible employees for their Paramedic, EMT, and Supply Tech roles. Our performance experts constructed and validated personality assessments and structured interviews for each position.

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Hours spent creating and validating selection assessments and realistic job previews


Validated assessmentsfor three positions, EMT / Paramedic, Supply Tech and Dispatcher


The use of the assessments reduced turnover by a factor of 50%

MedStar is the leading provider of emergency and non-emergency ambulance services to Fort Worth, TX and 14 other surrounding cities. MedStar is a high-performance EMS system that serves nearly a million citizens.

Qworky performance experts created a strategy, tools and technology to immediately increase the number of qualified applicants to fill open positions and to select the safest, most qualified individuals. The program included integrating pre-hire assessments and structured interviews to an Applicant Tracking System. The pre-hire assessments included in-house validated personality assessments for three positions, EMTs, Dispatch and Supply Technicians. In addition, the system also included validated physical ability assessments and validated structured interviews, as well as interview training for selection committee personnel.

After two years of using the system, MedStar saw an improvement in all aspects of their recruiting and hiring processes. Specifically, the system has reduced voluntary turnover by 57% which means they are now hiring the right people!

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It’s great to work with Jess because she brings so much creativity and thought into every project

Stacy Ratterree

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